Remote Jobs

Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)


Pay$15.25 - $21.00 / hour
LocationBurlington/North Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2423207
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $21.00 per hour
      - Opportunity for quarterly variable bonuses
      - Generous paid time off and flexible spending accounts
      - Comprehensive medical, dental, and vision insurance options
      - Work from home opportunity with a supportive remote work environment
      - Fitness reimbursement program and no charge lab testing

      What to Expect (Job Responsibilities):
      - Answer over 80 inbound calls daily from patients, doctor's offices, and insurance carriers
      - Initiate payment plans for patients with outstanding balances
      - Utilize multiple resources to resolve patient inquiries during calls
      - Maintain performance goals and metrics
      - Complete a structured training program to gain proficiency in processes

      What is Required (Qualifications):
      - High School Diploma or equivalent
      - Ability to manage time and tasks independently while maintaining productivity
      - Previous medical and/or call center experience is a plus
      - Strong attention to detail and excellent organizational skills
      - Proficiency in navigating multiple computer screens and applications

      How to Stand Out (Preferred Qualifications):
      - Experience in a fast-paced environment
      - Alpha-numeric data entry proficiency
      - Excellent communication skills

      #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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