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Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)
This job is now closed
Job Description
- Req#: 2423207
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $21.00 per hour
- Opportunity for quarterly variable bonuses
- Generous paid time off and flexible spending accounts
- Comprehensive medical, dental, and vision insurance options
- Work from home opportunity with a supportive remote work environment
- Fitness reimbursement program and no charge lab testing
What to Expect (Job Responsibilities):
- Answer over 80 inbound calls daily from patients, doctor's offices, and insurance carriers
- Initiate payment plans for patients with outstanding balances
- Utilize multiple resources to resolve patient inquiries during calls
- Maintain performance goals and metrics
- Complete a structured training program to gain proficiency in processes
What is Required (Qualifications):
- High School Diploma or equivalent
- Ability to manage time and tasks independently while maintaining productivity
- Previous medical and/or call center experience is a plus
- Strong attention to detail and excellent organizational skills
- Proficiency in navigating multiple computer screens and applications
How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced environment
- Alpha-numeric data entry proficiency
- Excellent communication skills
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits
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