Remote Jobs
Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)
This job is now closed
Job Description
- Req#: 2518528
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $16.00 per hour
- Quarterly variable bonus potential
- Work from home opportunity
- Generous paid time off and flexible spending accounts
- Comprehensive medical, vision, and dental insurance options
- 401(k) and employee stock purchase plans along with fitness reimbursement program
What to Expect (Job Responsibilities):
- Answer 80+ inbound calls per day from patients, doctor's offices, and private insurance carriers
- Initiate payment plans for patients with outstanding balances
- Utilize multiple resources to resolve patient inquiries while on the phone
- Maintain performance goals and productivity standards
- Complete a structured training program to become proficient with processes
What is Required (Qualifications):
- High School Diploma or equivalent required
- Minimum of 1+ year work experience required
- Previous work experience in medical billing, customer service, or call center environment strongly preferred
- Experience handling high-volume calls with multiple computer windows open highly desirable
- Ability to manage time and tasks independently while maintaining productivity
How to Stand Out (Preferred Qualifications):
- Previous interaction with patients regarding medical information
- Experience in a fast-paced environment
- Strong proficiency in alpha-numeric data entry
- Excellent organization and communication skills
- Familiarity with insurance claims and EOB processes
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits
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