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Customer Care Specialist 1 - Remote - Oregon
This job is now closed
Job Description
- Req#: R-765822
Employer Industry: Retail
Why consider this job opportunity:
- Salary up to $26.00 per hour
- Opportunity for performance-based incentives/bonuses
- Comprehensive benefits including medical, vision, dental, life insurance, and retirement plans
- Paid time off (PTO) and holidays
- Work from home subsidy of $50/month
- Fully remote position with flexible scheduling options, including nights and weekends
What to Expect (Job Responsibilities):
- Act as a Brand Ambassador, providing world-class service to customers
- Troubleshoot and resolve customer service inquiries via incoming phone contacts
- Provide customers with critical service and product information to ensure satisfaction
- Process orders and enter data into the order entry system
- Track customer packages and perform other assigned duties
What is Required (Qualifications):
- 6+ months of experience in a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage
- Excellent communication skills
- Ability to work in a fast-paced environment with a high sense of urgency
- Understanding of computer systems and troubleshooting skills
- A quiet, distraction-free home workspace with wired, high-speed internet
How to Stand Out (Preferred Qualifications):
- Experience in a virtual call center environment
- Familiarity with Nordstrom's customer service guidelines and expectations
- Demonstrated ability to work flexible hours, including nights and weekends
#Retail #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
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