• Job Description

  Req#: e67baaa3-ab7d-400e-b2f7-e378502f8b46
  Employer Industry: Insurtech
  
  Why Consider this Job Opportunity:
  - Competitive health insurance package with nationwide coverage, including vision and dental
  - 401(k) retirement plan with employer matching
  - Generous PTO policy to ensure employees remain fresh and energized
  - Work from anywhere to promote work-life balance
  - Receipt of an Apple laptop, large second monitor, and other quality-of-life equipment
  - Opportunity to contribute to enhancing the claims process and fostering a culture of empathy and transparency
  
  What to Expect (Job Responsibilities):
  - Handle inbound calls to file new claims and assist customers with existing claim inquiries
  - Gather, review, and enter claim information accurately for timely assignment and setup
  - Manage a queue of administrative tasks and service-level commitments efficiently
  - Review, organize, and upload incoming electronic mail and documents to the correct claim files
  - Prepare standard correspondence, such as acknowledgment letters and claim closure documents
  
  What is Required (Qualifications):
  - Minimum 2 years of experience in a customer support, claims, or administrative role within an insurance or compliance-related organization
  - Excellent verbal and written communication skills with a focus on empathy and professionalism
  - Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines
  - High attention to detail and accuracy in data entry and documentation
  - Proficiency with computers, including Google Workspace (Docs, Sheets) and other internal systems
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a fast-paced environment with a focus on problem-solving
  - Familiarity with insurance claims processes and terminology
  - Ability to thrive in a remote-first work culture
  - Experience with administrative support in a customer service setting
  - Strong interpersonal skills and a collaborative mindset
  
  #Insurtech #CustomerExperience #RemoteWork #ClaimsManagement #CareerOpportunity #EmployeeBenefits
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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