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Customer Financial Specialist Associate (Pennsylvania resident)
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Job Description
- Req#: R-86254
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home in Pennsylvania
- Comprehensive healthcare benefits from day one, including vision and dental
- Supportive and collaborative work environment fostering teamwork and innovation
- Engaging role that allows you to make a positive impact on patient experiences
What to Expect (Job Responsibilities):
- Provide one-stop service for patients by addressing issues and concerns related to processes and functions
- Perform accounts receivable functions, including cash collection, resolution of accounts, and management of financial assistance programs
- Educate patients on billing, insurance, and regulatory issues of varying complexity
- Collaborate with various teams to ensure coordinated activities regarding revenue management and patient satisfaction
- Identify areas for improvement and proactively manage recommendations
What is Required (Qualifications):
- Minimum educational requirement: High School Diploma or Equivalent (GED)
- At least 1 year of related work experience
- Strong communication skills and computer literacy
- Ability to work collaboratively within a team and independently
- Commitment to maintaining compliance with federal and state regulations, as well as internal policies
How to Stand Out (Preferred Qualifications):
- Previous experience in a call center environment
- Familiarity with billing systems and revenue management processes
- Strong problem-solving skills and ability to handle challenging interactions
#HealthcareServices #CallCenter #RemoteWork #CareerOpportunity #PatientAdvocacy
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