• Job Description

  Req#: JR101889
  Employer Industry: Pet Insurance and Health Services
  
  Why consider this job opportunity:
  - Opportunity for career advancement and growth within the organization
  - Comprehensive full medical, dental, and vision insurance
  - 12 weeks of 100% paid parental leave
  - Paid time off to volunteer at nonprofit organizations
  - Supportive and pet-friendly office environment
  - On-the-job training and skills development
  
  What to Expect (Job Responsibilities):
  - Lead complex onboarding initiatives for employer group customers, including new business and renewals
  - Manage the end-to-end implementation process, ensuring a smooth transition into ongoing administration
  - Act as the primary point of contact for clients, producers, and internal teams during onboarding
  - Collaborate with various teams to ensure all implementation elements meet regulatory and operational standards
  - Contribute to process improvement efforts, identifying opportunities to streamline implementation workflows
  
  What is Required (Qualifications):
  - 3+ years of experience in insurance operations, customer onboarding, or implementation roles
  - Proven experience managing B2B client relationships in the employer group or broker/TPA environment
  - Deep understanding of insurance product setup, enrollment, and eligibility processes
  - Excellent communication and project management skills
  - Strong proficiency in Microsoft Office; experience with policy admin systems or CRM tools preferred
  
  How to Stand Out (Preferred Qualifications):
  - Experience working with third-party administrators, payroll platforms, or benefit enrollment systems
  - Familiarity with pet insurance or voluntary employee benefits is a plus
  - Experience with software testing and UAT processes
  - Ability to influence cross-functional stakeholders and lead meetings with clients and executives
  
  #PetInsurance #CustomerOnboarding #InsuranceOperations #CareerAdvancement #PetFriendlyWorkplace
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  The best remote jobs for you

Notice