Remote Jobs
Customer Service Administrative Support
6 days agoWhat's your preference?
Job Description
- Req#: 744000065790525
Employer Industry: Medical and Security Risk Management
Why consider this job opportunity:
- Salary up to $23/hr
- Opportunity for an annual bonus
- Comprehensive benefits package including medical, dental, vision, and life insurance
- 401(k) plan and paid time off
- Supportive work environment serving military families and personnel
- Chance to work with a diverse population and make a positive impact on the community
What to Expect (Job Responsibilities):
- Receive, screen, and direct calls and walk-in customers to the appropriate FFSP staff
- Provide general information and referrals to military and community resources
- Enroll and schedule customers for briefs, workshops, classes, and individual appointments
- Perform various administrative and clerical tasks, including managing files and preparing correspondence
- Ensure that information and referral services are accurately entered into FFSMIS
What is Required (Qualifications):
- High school diploma or GED required
- Demonstrated customer service experience and knowledge of office automation software
- Experience providing customer service and administrative support services
- Ability to handle multi-tasking and multi-line telephone systems effectively
- General understanding and sensitivity towards diverse backgrounds of sailors and their families
How to Stand Out (Preferred Qualifications):
- Knowledge of the FFSMIS system is a plus
- Proficient in Microsoft Word, Excel, PowerPoint, and SharePoint
#MedicalServices #CustomerSupport #AdministrativeSupport #MilitaryFamilies #CareerOpportunity
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