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Job Description
- Req#: 7482358
Employer Industry: Healthcare Sharing Ministry
Why consider this job opportunity:
- Starting salary of $19.25 per hour
- Comprehensive benefits including 100% paid medical for employees and 99% for family
- Generous paid parental leave of 6 weeks for both parents
- Opportunities for personal and professional growth within a faith-based organization
- Supportive work environment that emphasizes compassion and service
- Employee wellness incentives and assistance programs
What to Expect (Job Responsibilities):
- Provide accurate and sensitive information to callers with tact and grace
- Troubleshoot and resolve issues for program members and medical service providers
- Demonstrate urgency and compassion while assisting customers in need
- Meet monthly service objectives set by management
- Offer prayer to members and providers at appropriate opportunities
What is Required (Qualifications):
- High school diploma or GED
- Minimum of two (2) years of customer service experience in a relevant industry (insurance, financial services, healthcare)
- Experience in a high-volume contact center preferred
- Familiarity with healthcare, insurance, or medical billing preferred
- Strong oral and written communication skills
How to Stand Out (Preferred Qualifications):
- Two years of experience in a high-volume contact center
- Background in healthcare, insurance, or medical billing
- Strong digital literacy, including proficiency in Microsoft Suite and Zoom
- Ability to work efficiently with two computer monitors
- Critical thinking and problem-solving capabilities
#HealthcareSharing #CustomerService #CareerGrowth #FaithBasedEmployment #EmployeeBenefits
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