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Job Description
- Req#: J0QG30428883
Employer Industry: E-commerce Customer Service
Why consider this job opportunity:
- Salary up to $16.25 per hour
- Fully remote position with flexible scheduling options
- Opportunity to work in a supportive team environment
- Chance to build relationships with customers and enhance their experience
- Full-time hours with potential for career advancement
- Stipend provided for internet connectivity
What to Expect (Job Responsibilities):
- Answer customer questions and assist with order placement and site navigation through phone, chat, and email
- Resolve customer issues in a timely, upbeat, and friendly manner
- Manually place new orders and field customer questions, concerns, and problems
- Maintain a thorough working knowledge of the employer's products and relay this information to customers
- Develop rapport with customers to enhance service delivery and retention
What is Required (Qualifications):
- High School Diploma or equivalent
- One to two years of customer service experience
- Strong interpersonal skills and professional phone etiquette
- Proficient use of computer and software applications (Microsoft Office, Google Docs, Email)
- Exceptional grammar and punctuation skills
How to Stand Out (Preferred Qualifications):
- Creative problem-solving abilities
- Knowledge of customer service principles and best practices
- Ability to multitask and work both independently and as part of a team
- Experience in a remote work environment
#CustomerService #RemoteWork #Ecommerce #CareerOpportunity #TeamSupport
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