Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $26.56 per hour
- Comprehensive benefits package available
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and service delivery

What to Expect (Job Responsibilities):
- Receive and respond to incoming inquiries and service requests from various stakeholders, including patients and providers, via phone, email, and web portal
- Establish and maintain strong, collaborative relationships with customers to enhance service satisfaction
- Support service delivery teams by working collaboratively with team members
- Adhere to all regulations, codes, and policies to ensure the privacy and safety of employee and patient information
- Identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options

What is Required (Qualifications):
- High School Diploma or equivalent education/experience
- Minimum of 1 year of experience in Human Resources, Payroll, Accounts Payable, Supply Chain, or Revenue Cycle
- Proficiency with computer programs such as Microsoft Office and information systems
- Strong written and verbal communication skills to convey sensitive information clearly
- Ability to manage time effectively, prioritize tasks, and work independently as well as part of a team

How to Stand Out (Preferred Qualifications):
- Experience with customer billing processes in a healthcare environment
- Familiarity with operating office equipment such as multi-lined phones, printers, and scanners
- Demonstrated ability to work with and maintain confidential information

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