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Customer Service Agent - Inbound Support
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Job Description
- Req#: 744000110767258
Employer Industry: Customer Service Outsourcing
Why consider this job opportunity:
- Flexible scheduling options available after certification
- Paid training provided following successful client certification
- W2 employment structure ensuring payroll protections and stability
- Access to performance-based incentives and career advancement pathways
- Paid time off and optional supplemental insurance (Aflac)
- Household telehealth access through MDLive
What to Expect (Job Responsibilities):
- Handle inbound interactions for major brands, assisting customers with questions and service requests
- Utilize guided systems and resources to deliver high-quality customer care
- Maintain professionalism, accuracy, and brand alignment in all interactions
- Follow detailed processes and meet performance expectations
- Work independently while remaining accountable to schedules
What is Required (Qualifications):
- High school diploma or GED
- Must be at least 18 years of age
- Authorized to work in the United States
- U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
- Strong communication and active listening skills
How to Stand Out (Preferred Qualifications):
- Prior call center or customer service experience
- Bilingual (Spanish/English) preferred but not required
- Familiarity with phone-based or computer-based support environments
#CustomerService #CareerOpportunity #FlexibleScheduling #PaidTraining #PerformanceIncentives
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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