Employer Industry: Customer Service and Support

Why consider this job opportunity:
- Paid training to enhance your skills and knowledge
- Flexible schedule to accommodate work-life balance
- Opportunities for advancement within the organization
- Comprehensive telehealth care plan available
- Supportive environment focused on professional development
- Paid time off to promote well-being and work-life harmony

What to Expect (Job Responsibilities):
- Manage a high volume of incoming calls while providing exceptional customer service
- Generate sales leads and identify customer needs to achieve satisfaction
- Build sustainable relationships and trust with customers through effective communication
- Handle customer complaints and provide appropriate solutions in a timely manner
- Maintain accurate records of customer interactions and process accounts accordingly

What is Required (Qualifications):
- Excellent customer service abilities and proven track record of exceeding quotas
- Strong phone etiquette and communication skills
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma or GED and at least 18 years old

How to Stand Out (Preferred Qualifications):
- Experience with outbound calling and sales/upselling
- Multilingual or bilingual proficiency, particularly in Spanish
- Strong analytical and data entry skills

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.