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Customer Service Call Center - Pittsburgh On Site - Competitive Wages!
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Job Description
- Req#: 3965
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Competitive salary with attractive incentives
- Opportunity for career advancement and professional growth within the organization
- Flexible hybrid work environment with a $2.00 on-site premium for office attendance
- Comprehensive benefits package including medical, dental, and vision insurance
- Supportive team atmosphere with a focus on employee well-being
- Monday through Friday schedule promoting work-life balance
What to Expect (Job Responsibilities):
- Obtain and process authorizations for patient reorders
- Resolve patient issues and ensure accurate processing through phone and document management
- Ensure patients have necessary medical documentation for billing of services
- Handle inbound and outbound calls from patients’ physicians and referral sources for troubleshooting and service verification
- Maintain confidentiality and strong understanding of medical documentation and insurance requirements
What is Required (Qualifications):
- Minimum educational requirement: High School Diploma or GED
- Customer service experience preferred
- Proficient computer literacy and strong keyboarding skills
- Strong attention to detail, communication, and organizational skills
- Exceptional phone and email etiquette; availability for evenings and weekends may be required
How to Stand Out (Preferred Qualifications):
- Experience in customer service, particularly in a healthcare-related field
- Ability to multi-task and maintain a high degree of confidentiality
- Demonstrated strong listening skills and the ability to accurately key data
#HealthcareServices #PatientAdvocacy #CareerOpportunity #CompetitivePay #ProfessionalGrowth
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