Remote Jobs
Customer Service Center Rep
7 days agoWhat's your preference?
Job Description
- Req#: 130079
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Competitive total reward package including medical, dental, and vision benefits
- Paid Time Off for work-life balance
- Tuition assistance for continued education and professional development
- 401K match and additional yearly contributions for financial security
- Annual performance appraisals and team award bonuses to recognize contributions
- Opportunity to work remotely while residing in Florida
What to Expect (Job Responsibilities):
- Support the physician's office healthcare team by scheduling patient appointments and addressing patient inquiries
- Coordinate other procedures, laboratory tests, and consultations with referral doctors
- Serve as the initial point of contact for marketing activities and physician referral efforts
- Quickly assess and determine the needs of customers to provide efficient service
- Perform additional marketing and non-marketing related duties as assigned
What is Required (Qualifications):
- High School Diploma or equivalent
- Availability to complete a mandatory in-person two-week training in Tampa and Clearwater
- Exceptional customer service skills
- Strong communication skills
- Ability to work full-time, with shift hours from 8:00 AM to 4:30 PM
How to Stand Out (Preferred Qualifications):
- 1 year of experience in a call center environment
- 1 year of experience in customer service
- 1 year of experience in a healthcare setting
- Associate's degree
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
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