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Customer Service Coordinator
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Job Description
- Req#: E4E1B4DF85
Employer Industry: Specialty Laboratory Services
Why consider this job opportunity:
- Salary up to $18 per hour
- Comprehensive benefits package including medical, dental, vision, and disability insurance
- 401(k) plan with company match
- Paid time off and holidays, along with tuition assistance
- Opportunity to work in a dynamic environment with a focus on patient care and compliance
- Supportive team atmosphere with a focus on professional development
What to Expect (Job Responsibilities):
- Provide administrative and clerical support to the Customer Service Leadership team and staff to ensure efficient workflows
- Monitor and distribute incoming department cases, faxes, voicemails, and emails to meet service level agreements
- Access, enter, and update customer account information in the Laboratory Information System and other software platforms
- Process UPS and FedEx pick-up requests, customer supply orders, and facilitate monthly Order Entry Verification
- Maintain strict adherence to HIPAA, Confidentiality, and Compliance policies and procedures
What is Required (Qualifications):
- High School Diploma, minimum requirement
- 1+ years of general administrative/clerical experience
- Basic knowledge in MS Office (Word, Excel, PowerPoint, Outlook)
- Excellent communication skills (verbal and written)
- Strong organizational skills and attention to detail
How to Stand Out (Preferred Qualifications):
- Knowledge of Salesforce.com
- Ability to work under tight schedules and multitask effectively
- Self-starter with flexibility in adapting to changing priorities
#SpecialtyLaboratory #CustomerService #HealthcareSupport #AdministrativeSupport #CareerGrowth
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