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Customer Service Engineer II - DX - Lexington, KY
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Job Description
- Req#: R-26235
Employer Industry: Medical Technology
Why consider this job opportunity:
- Salary up to $80,080
- Comprehensive benefits package including medical, dental, and vision insurance, 401(k) retirement plan, life insurance, and paid time off
- Opportunities for career advancement and professional development within a global team
- Work in a supportive and diverse environment, contributing to meaningful healthcare breakthroughs
- Participate in an on-call rotation for enhanced career experience and exposure
What to Expect (Job Responsibilities):
- Service, maintain, and modify diagnostic imaging equipment at customer sites in the Lexington, KY area
- Deliver timely repairs and provide training to operators for optimal system performance
- Manage financial performance within the assigned territory, including revenue generation and inventory management
- Establish and maintain professional relationships with customers and peers while performing administrative duties
- Utilize tools and service test equipment to ensure efficient operations in the field
What is Required (Qualifications):
- Minimum high school diploma or Technical Degree, or equivalent experience
- 1-2+ years of field service experience preferred
- Proficient in the use of tools and service test equipment
- Strong customer service and communication skills
- Valid driver's license with a good driving record and ability to travel within the assigned geography
How to Stand Out (Preferred Qualifications):
- Experience in testing, repairing, and maintaining capital medical equipment
- Familiarity with service and preventative maintenance on laboratory diagnostic equipment
- Ability to work independently and as part of a team in a fast-paced environment
#MedicalTechnology #CustomerService #HealthcareCareers #CareerGrowth #DiversityAndInclusion
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