Remote Jobs
Customer Service (remote work )
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Job Description
- Req#: GUcMSOhsq7R3
Employer Industry: Customer Service
Why consider this job opportunity:
- Flexible hours with the option for remote work (work from home)
- Health insurance benefits, including dental and vision
- Excellent retirement plan
- Opportunities for tremendous upward mobility into other positions and management
- Supportive work environment focused on customer satisfaction
What to Expect (Job Responsibilities):
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Provide excellent customer care by assessing customers' needs and offering appropriate solutions
- Record, organize, and file customer interactions and account changes
- Strive to meet and exceed personal and team target goals
- Assist in up-selling products and scheduling callbacks or appointments to resolve customer needs
What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other communication platforms
- Basic computer skills and experience
- Strong multitasking abilities
- Must reside in California
How to Stand Out (Preferred Qualifications):
- Demonstrated ability to listen actively and relay information effectively
- Proven time management and prioritization skills
- Customer-focused approach for positive customer experience and resolution
#CustomerService #RemoteWork #CareerGrowth #HealthBenefits #CaliforniaJobs
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