Remote Jobs
Customer Service Rep III-REMOTE
What's your preference?
Job Description
- Req#: 27721
Employer Industry: Call Center Services
Why consider this job opportunity:
- Salary up to $34.59 per hour
- Opportunity for career advancement and growth within the organization
- Work remotely with flexible hours
- Comprehensive benefits package including medical, dental, and vision
- Weekly direct deposit and paid time off
- Supportive and collaborative work environment focused on customer satisfaction
What to Expect (Job Responsibilities):
- Respond to customer phone calls and emails, providing information and assistance
- Open service requests and sales orders for parts and projects
- Manage inquiries and ensure timely closure of service requests
- Update project information in Salesforce and coordinate with field technicians
- Keep customers informed about the progress of their service requests
What is Required (Qualifications):
- Proven experience as a call center representative or in a similar customer service role
- Proficient in English; knowledge of additional languages is a plus
- Working knowledge of MS Office
- Ability to work independently and manage multiple tasks under pressure
- Availability for overnight shifts from 11 PM to 7:30 AM EST, including rotating weekends after 90 days
How to Stand Out (Preferred Qualifications):
- Experience in a technical support or repair coordination role
- Familiarity with Salesforce or similar CRM systems
- Strong problem-solving skills and the ability to handle customer inquiries effectively
- Previous experience in a fast-paced call center environment
#CallCenterJobs #CustomerService #RemoteWork #CareerGrowth #CompetitivePay
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.