Remote Jobs

Customer Service Rep


PayCompetitive
LocationPennsylvania
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R6714
      Employer Industry: Technology Services

      Why consider this job opportunity:
      - Salary up to $17.00 per hour
      - Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access
      - Opportunity for paid sick leave and/or other paid time off as provided by applicable law
      - Work remotely from anywhere
      - Join a company that values neurodiversity and innovative solutions in the technology sector

      What to Expect (Job Responsibilities):
      - Respond to provider questions, emails, and calls in a timely and professional manner
      - Assist with navigating and resolving a variety of issues, including claims and continuity of care
      - Work towards meeting and exceeding call center metrics
      - Manage a high volume of inbound and outbound calls with efficiency and courtesy
      - Maintain detailed records of interactions, transactions, and comments

      What is Required (Qualifications):
      - High school diploma or equivalent; higher education or certifications in healthcare or customer service preferred
      - Experience in customer service, ideally in a healthcare setting
      - Strong communication skills, both verbal and written
      - Ability to handle stressful situations with patience and professionalism
      - Proficiency with computers and typical office software

      How to Stand Out (Preferred Qualifications):
      - Knowledge of healthcare systems and terminology is a plus
      - Flexibility to work holidays and extended hours as required by the department

      #TechnologyServices #CustomerService #RemoteWork #Healthcare #CareerOpportunity

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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