Remote Jobs
Customer service representative
What's your preference?
Job Description
- Req#: 25-00105
Employer Industry: Customer Service
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and experience
- Comprehensive training provided for product knowledge and skills development
- Engaging team atmosphere with a focus on best practices and solutions
What to Expect (Job Responsibilities):
- Respond to customer inquiries via phone, email, chat, and social media platforms
- Troubleshoot and resolve customer issues related to products or services
- Process customer orders and track order status, including modifications and cancellations
- Maintain comprehensive knowledge of company products and provide recommendations
- Collaborate with team members to share best practices and support each other
What is Required (Qualifications):
- High school diploma or equivalent required
- 1-2 years of customer service experience in a professional environment
- Experience with CRM systems and customer service software
- Excellent verbal and written communication skills
- Ability to remain calm under pressure and with difficult customers
How to Stand Out (Preferred Qualifications):
- Associate's degree in Business, Communications, or a related field
- Multilingual abilities (especially Spanish) are highly desirable
- Familiarity with e-commerce platforms and online ordering systems
- Knowledge of regulatory compliance requirements
- Experience in specific industries (Retail, Healthcare, Technology, etc.)
#CustomerService #CareerOpportunity #TeamCollaboration #CustomerSatisfaction #TrainingProvided
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.