Remote Jobs

Customer Service Representative

7 days ago

Pay$15.00 - $18.00 / hour
LocationArkansas
Employment typeFull-Time
  • Job Description

      Req#: 36.560
      Employer Industry: Logistics Technology

      Why consider this job opportunity:
      - Salary up to $18.00 per hour, depending on experience
      - Unlimited paid time off and paid holidays
      - 100% company-paid health insurance and 401K match available after one year
      - Opportunity for a flexible schedule after the initial 90-day probationary period
      - Work in a dynamic environment with a focus on accuracy and customer satisfaction
      - Be part of a company that plays a crucial role in the trillion-dollar freight industry

      What to Expect (Job Responsibilities):
      - Manage and maintain the portfolio of airlines, ensuring data accuracy and customer satisfaction
      - Process and interpret data from rate sheets (tariffs) and input it into the proprietary system
      - Provide customer service support via email, phone, and live chat
      - Collaborate with various employees within the company to align company and customer strategies
      - Prioritize tasks effectively to meet individual and company goals in a fast-paced environment

      What is Required (Qualifications):
      - Minimum typing speed of 45+ words per minute and 8000 kph 10-key accuracy
      - High proficiency in Microsoft Excel and other Microsoft Office applications
      - Strong attention to detail and ability to work in an unstructured environment
      - Excellent written and verbal communication skills
      - Minimum of 1 year of customer service or data entry experience

      How to Stand Out (Preferred Qualifications):
      - Experience in the freight, logistics, transportation, or supply chain industry
      - Additional language skills, with Spanish being a significant plus
      - High School Diploma or equivalent
      - Freight industry experience preferred but not required

      #LogisticsTechnology #CustomerService #CareerOpportunity #FlexibleSchedule #HealthBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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