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Customer Service Representative
7 days agoWhat's your preference?
Job Description
- Req#: D7BF33BDF9
Employer Industry: Real Estate
Why consider this job opportunity:
- Work from home flexibility
- Health care plan including medical, dental, and vision coverage
- Opportunity to engage with clients and help them navigate the home-selling process
- Supportive and collaborative work environment with a focus on team success
- Chance to continuously learn about the real estate market and improve customer service strategies
What to Expect (Job Responsibilities):
- Answer incoming customer inquiries through phone, email, and chat
- Assist clients in understanding the cash offer process and address their questions
- Resolve customer complaints and issues in a timely and professional manner
- Maintain accurate records of all customer interactions and transactions
- Collaborate with the sales and marketing team to enhance customer service strategies
What is Required (Qualifications):
- High school diploma or equivalent; associate's or bachelor's degree preferred
- Proven experience in customer service or a related field
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a customer-centric attitude
- Ability to work efficiently both independently and in a team environment
How to Stand Out (Preferred Qualifications):
- Familiarity with real estate terminology and processes
- Proficiency in using customer service software and Microsoft Office Suite
#RealEstate #CustomerService #WorkFromHome #CareerOpportunity #HealthCareBenefits
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