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Customer Service Representative (CSR) - Remote

Employment typeFull-Time

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  • Job Description

      Req#: 58374
      Employer Industry: Retail

      Why Consider this Job Opportunity:
      - Competitive pay and opportunity for bonus incentives
      - Potential for career growth and advancement within the organization
      - Supportive and collaborative work environment
      - Opportunity to interact with customers and provide exceptional service
      - Chance to contribute to increasing sales and profitability
      - Flexibility to work face-to-face, over the phone, or electronically

      What to Expect (Job Responsibilities):
      - Interact directly with customers through various channels, including telephone, electronic, and face-to-face communication
      - Process orders, forms, applications, and customer requests
      - Suggest new and complementary products to customers to increase sales and profitability
      - Provide substitutions for items out of stock or discontinued to optimize fill rates
      - Maintain a record of all backorders
      - Assist customers with special needs and requests, such as quotes, special orders, and credit applications
      - Participate in sales promotions and offer them to customers
      - Communicate information, problems/needs, and customer requests to the customer service manager

      What is Required (Qualifications):
      - 1-2 years' experience in customer service
      - Proficiency in MS Office
      - Excellent verbal and written communication skills
      - Outgoing personality with a strong desire to help others

      How to Stand Out (Preferred Qualifications):
      - Experience in a retail or sales environment

      #Retail #CustomerService #CareerGrowth #SalesOpportunity #ExceptionalService

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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