Remote Jobs

Customer Service Representative I, Part Time

7 days ago

Pay$17.36 - $24.79 / hour
LocationSomerville/Massachusetts
Employment typePart-Time
  • Job Description

      Req#: RQ4042006
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $24.79/hour
      - Opportunity for career advancement and growth within the organization
      - Work remotely with a flexible schedule of 20 hours per week
      - Comprehensive benefits package, including bonuses and recognition programs
      - Supportive and collaborative work environment focused on patient care
      - Chance to make a positive impact on patient billing experiences

      What to Expect (Job Responsibilities):
      - Respond to patient and guarantor inquiries regarding billing, payments, and insurance issues
      - Provide timely and accurate account analysis and resolution during initial contact
      - Verify and update patient demographic and fiscal information in billing systems
      - Document all interactions and account actions to maintain a clear audit trail
      - Collaborate with various departments to resolve complex billing issues

      What is Required (Qualifications):
      - High School diploma or GED equivalent required
      - Effective communication, organizational, and problem-solving skills
      - 1-3 years of relevant experience in customer service or collections in a healthcare setting
      - Knowledge of Epic billing systems preferred
      - Ability to handle multiple inquiries and maintain high service standards

      How to Stand Out (Preferred Qualifications):
      - Associate's Degree preferred
      - Experience in medical terminology and understanding of liability claims
      - Familiarity with billing and collections policies in a healthcare environment
      - Demonstrated ability to resolve issues independently
      - Strong interpersonal skills with a focus on patient satisfaction

      #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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