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Job Description
- Req#: JR100253
Employer Industry: Food Production and Distribution
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to cultivate positive relationships with customers and enhance customer satisfaction
- Participate in training sessions for professional development
- Engage in a fast-paced environment with opportunities for creative problem-solving
- Competitive salary and benefits package
What to Expect (Job Responsibilities):
- Coordinate all customer service activities for assigned accounts, ensuring customer delivery commitments are met
- Manage the sales order process from entry to shipment, including interaction with trucking and outside entities
- Educate customers about product features, functionality, and benefits to improve sales
- Track and manage customer service KPIs and maintain accurate records of interactions
- Collaborate with Supply Chain and Logistics teams on order fulfillment and delivery
What is Required (Qualifications):
- Minimum of 2 years of experience in a customer service role
- Strong communication skills, both written and verbal, with the ability to convey information clearly
- Attention to detail and strong organizational skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access)
- Ability to work effectively in a fast-paced team environment
How to Stand Out (Preferred Qualifications):
- Experience in the food industry
- Familiarity with computer-based accounting systems
- Creative thinking skills for problem-solving
- Knowledge of customer service best practices
- Experience with SAP software
#FoodProduction #CustomerService #CareerOpportunity #ProfessionalDevelopment #TeamEnvironment
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