Remote Jobs

Customer Service Representative

Pay$30000.00 - $42000.00 / year
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 415648
      Employer Industry: Education Services

      Why Consider this Job Opportunity:
      - Competitive pay up to $45,000 annually
      - Opportunities for career growth and advancement within the organization
      - Work-from-home flexibility
      - Positive and collaborative work environment
      - Chance to make a meaningful impact on student success

      What to Expect (Job Responsibilities):
      - Maintain a positive and professional tone and attitude in all interactions with students, clients, and team members
      - Provide customer service support via email, text, and chat
      - Work nights, weekends, and holidays as needed
      - Effectively communicate to de-escalate and problem-solve student issues
      - Utilize multiple screens and programs to resolve student inquiries

      What is Required (Qualifications):
      - Some College credit required, college degree preferred
      - Fluent in English, additional languages a plus
      - 1-3+ years of customer service experience, particularly in email/chat/text support
      - Strong work ethic and dependability
      - Ability to learn new applications and processes quickly

      How to Stand Out (Preferred Qualifications):
      - Experience in sales or retention
      - Tech-savvy with strong computer and internet skills
      - Ability to type information accurately and efficiently
      - Strong analytical and problem-solving skills
      - Passionate about customer service and student success

      #EducationServices #CustomerService #CareerGrowth #RemoteWork #PositiveWorkEnvironment

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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