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Customer Service Representative - Remote in Kansas
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Job Description
- Req#: 34566
Employer Industry: Child Support Services
Why consider this job opportunity:
- Salary up to $15.00 per hour
- Quarterly bonuses based on performance
- Comprehensive insurance coverage, including Medical, Dental, Vision, and Life insurance
- Paid Time Off package, including holidays and sick leave
- Access to professional development opportunities and tuition reimbursement
- Fully remote position with a flexible schedule
What to Expect (Job Responsibilities):
- Handle incoming calls from consumers regarding child support cases while adhering to confidentiality and privacy policies
- Track and document all inquiries using applicable systems
- Complete necessary tasks according to established guidelines
- Meet Quality Assurance (QA) and other key performance metrics
- Facilitate caller requests for materials via mail, email, or download
What is Required (Qualifications):
- High school diploma or GED required
- 0-6 months of relevant professional experience or equivalent combination of education and experience
- Strong adaptability and flexibility in a fast-paced environment
- Excellent communication and customer service skills
- Must reside in the state of Kansas
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, particularly in the human services field
- Proficiency in navigating multiple systems and using technology effectively
- Effective time management and organizational skills
#ChildSupport #CustomerService #RemoteWork #CareerOpportunity #CompetitivePayAbout the company
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