Remote Jobs
Customer Service Representative - Remote
What's your preference?
Job Description
- Req#: A4C35D1DF6
Employer Industry: Contact Center Solutions
Why consider this job opportunity:
- Opportunity to work from home while contributing to a dedicated team
- Comprehensive health care plan including medical, dental, and vision
- Retirement plan options including 401k and IRA
- Paid time off for vacation, sick days, and public holidays
- Focus on training and development for career growth
- Supportive work environment with emphasis on exceptional customer service
What to Expect (Job Responsibilities):
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner
- Assist customers with troubleshooting issues and provide accurate solutions
- Process orders, amendments, and returns efficiently
- Escalate unresolved issues to senior staff when necessary
- Provide feedback to improve customer service processes
What is Required (Qualifications):
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and the ability to think critically
- Reliable internet connection and a quiet home office environment
How to Stand Out (Preferred Qualifications):
- Previous experience in a call center or remote support role is a plus
- Ability to work independently and manage time effectively in a remote setting
- Familiarity with troubleshooting computer issues
#ContactCenter #CustomerService #RemoteWork #CareerOpportunity #TrainingProvided
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.