Remote Jobs
Customer Service Representative - West Government (Remote)
NewWhat's your preference?
Job Description
- Req#: R553908
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $32.87 per hour plus bonus eligibility and benefits
- Opportunity for career advancement and growth within the organization
- Work remotely with flexibility in hours to support business needs
- Supportive and collaborative work environment with a focus on customer service excellence
- Chance to make a positive impact on government and Veterans Affairs (VA) customers
What to Expect (Job Responsibilities):
- Provide phone and email support for inquiries from sales and healthcare professionals
- Process incoming requests including order entry, order status verification, and processing returns
- Maintain accurate record-keeping in accordance with employer specifications to ensure quality
- Understand and explain detailed information regarding processes and procedures
- Participate in continuous improvement projects and demonstrate flexibility in a changing environment
What is Required (Qualifications):
- At least 2 years of direct Customer Service or Account Management experience
- High School diploma or GED equivalent
- Experience with Salesforce and/or Systems Applications & Products (SAP)
- Ability to work flexible hours as needed to support business needs
- Preference for candidates located in the Pacific time zone
How to Stand Out (Preferred Qualifications):
- Associate's or Bachelor's Degree
- 3 or more years of Customer Service and Order Entry experience
- Experience with Enterprise Resource Planning (ERP), Electronic Data Interchange (EDI), or Global Healthcare Exchange (GHX)
- Experience with PowerBI and/or Genesys
- Experience with medical billing, preferably supporting Veterans Affairs (VA) facilities
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #VeteransAffairs
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.