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Customer Service Representative (Work from Home/Hybrid)
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Job Description
- Req#: D240649284
Employer Industry: Home Improvement Services
Why consider this job opportunity:
- Salary of $14.50/hour
- Retention bonus at both the 6-month and 1-year mark
- Eligible for Medical, Dental, and Vision benefits after 60 days of continuous employment
- Opportunity to work from home after initial onboarding and training
- Career learning and development programs available
- Casual dress code
What to Expect (Job Responsibilities):
- Answer incoming calls and respond to customer requests
- Book appointments for members with a high degree of data accuracy
- Maintain excellent written and verbal communication skills consistently
- Identify and escalate issues to supervisors as necessary
- Adapt to fast-changing guidelines while assisting customers
What is Required (Qualifications):
- High school graduate or G.E.D.
- Minimum of one year of experience in an inbound/outbound call center or retail environment
- Excellent oral and written communication skills
- Ability to multitask effectively while speaking on the phone and using a computer
- Must be able to pass a background check
How to Stand Out (Preferred Qualifications):
- Ability to type at least 25 words per minute
- Experience in providing exceptional customer service and maintaining established quality requirements
#HomeImprovement #CustomerService #CareerOpportunity #WorkFromHome #BenefitsIncluded
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