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Customer Service Specialist for a Real Estate Company in the US (Home Based Part Time)
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Job Description
- Req#: 147741000082696008
Job Description
Daily Tasks:
• Manage tenant leads generated through online property listing platforms
• Qualify prospective tenants and coordinate with real estate agents regarding property viewings and applications
• Coordinate maintenance requests and manage vendor communications
• Respond to tenant inquiries related to maintenance concerns
• Research vendor quotations and obtain approval before scheduling services
• Follow up with vendors and tenants to ensure maintenance work is completed satisfactorily
• Perform monthly expense data entry using property management software
• Record utility expenses and invoices (approximately 2 hours per month)
• Provide ad hoc administrative support and complete additional tasks as required
Working Shifts:
• Monday to Friday, 11:00am - 12:00pm and 1:00pm - 4:00pm Central Standard Time
Skill Set
• This role is only open to Filipinos permanently residing in the Philippines • At least 2-3 years of customer service experience preferred • Strong verbal and written English communication skills • Proficiency in using software applications and performing accurate data entry • Ability to communicate professionally and effectively with tenants, vendors, and other stakeholdersAbout the company
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