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Job Description
- Req#: R2637
Employer Industry: Pharmaceutical Distribution
Why consider this job opportunity:
- Comprehensive benefits package, including medical, dental, and vision care
- Opportunities for professional growth and development through training programs and mentorship
- Support for working families, including backup dependent care and paid parental leave
- Focus on employee wellness, encompassing physical, emotional, financial, and social aspects
- Encouraging and inclusive work environment that values every team member
What to Expect (Job Responsibilities):
- Initiate monthly service calls to low-volume accounts to ensure customer satisfaction
- Update customers on new programs, promotional activities, products, and services
- Resolve customer issues related to shipments, pricing, and backorders promptly
- Process customer orders via phone, fax, email, and mail while maintaining accurate records
- Serve as the liaison between customers and field sales associates to enhance service delivery
What is Required (Qualifications):
- Bachelor’s Degree in business administration, accountancy, sales, marketing, computer sciences, or a related field, or equivalent experience
- Less than one (1) year of related experience in customer service or a similar role
- Strong customer service and interpersonal skills
- Ability to communicate effectively both orally and in writing
- Basic knowledge of Microsoft Word, Excel, and inventory management systems
How to Stand Out (Preferred Qualifications):
- Familiarity with pharmaceutical distribution operations and related products
- Strong analytical and decision-making skills
- Excellent organizational skills with attention to detail
- Experience in resolving customer issues creatively to enhance satisfaction
#PharmaceuticalDistribution #CustomerService #CareerGrowth #EmployeeWellness #InclusiveWorkCulture
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