• Job Description

  Req#: JR00118734
  Employer Industry: Employee Benefits and Healthcare Services
  
  Why consider this job opportunity:
  - Salary up to $45,900
  - Eligible for a discretionary annual incentive award based on individual and business performance
  - Comprehensive benefits including generous vacation, sick time, and paid family leave
  - Opportunities for career growth within a supportive and inclusive work environment
  - Recognition as a top employer in the community and a Great Place to Work® Certified organization
  - Flexible work arrangements to support work-life balance
  
  What to Expect (Job Responsibilities):
  - Respond to customer inquiries in a courteous and professional manner across various communication channels
  - Provide accurate information to resolve member and provider inquiries through verbal and written communications
  - Document all customer interactions thoroughly and completely
  - Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations
  - Assist members in accessing care by locating network dentists or assigning a primary care dentist
  
  What is Required (Qualifications):
  - High School Diploma or Equivalent
  - Minimum of 2 years of experience in a high-volume customer service environment
  - Proven professional verbal and written communication skills
  - Strong organizational skills and attention to detail
  - Ability to efficiently operate a computer and knowledge of Microsoft Office applications
  
  How to Stand Out (Preferred Qualifications):
  - Knowledge of dental terminology and group health insurance experience
  - Ability to learn quickly and adapt to a fast-paced production environment
  - Cooperative and effective interaction skills with co-workers and clients
  - Critical thinking and problem-solving skills
  - Experience in a customer service role within the healthcare or dental industry
  
  #EmployeeBenefits #CustomerService #HealthcareServices #CareerGrowth #TopEmployer
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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