Remote Jobs
Customer Service / Technical Support Rep - Media - Remote
This job is now closed
Job Description
- Req#: 461115BR
Employer Industry: Customer Service and Technical Support
Why consider this job opportunity:
- Base salary of $15/hr, with potential for higher pay based on qualifications and experience
- Opportunity for career advancement, with 80% of management positions filled from within
- Work from home convenience with a supportive remote work environment
- Comprehensive benefits including medical, dental, and vision insurance, as well as a 401(k) retirement plan
- Access to daily pay enrollment for early access to wages
- Involvement in diverse employee networks and mentorship programs
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
- Offer additional products and/or services to enhance customer experience
- Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications):
- Minimum of 3 years of customer service experience
- High school diploma or GED
- Strong problem-solving skills and ability to ask probing questions
- Proficiency in fast-paced multi-tasking and strong computer navigation skills
- A quiet, distraction-free environment to work from at home
How to Stand Out (Preferred Qualifications):
- Technical support experience
- Open availability for scheduling flexibility
- Eagerness to learn new technologies
- A desktop or laptop for PC and internet testing
- High-speed internet connection (no wireless/hotspots or satellite)
#CustomerService #TechSupport #RemoteWork #CareerGrowth #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.