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Customer Services Manager/Fleet Manager
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Job Description
- Req#: R5025627
Employer Industry: Renewable Energy Solutions
Why Consider this Job Opportunity:
- Salary up to $152,200.00
- Opportunity for professional development and challenging career paths
- Work remotely from anywhere in the U.S. with the preference for Pittsburgh, PA, or Houston, TX
- Comprehensive benefits package including medical, dental, vision, and retirement savings plans
- Supportive and inclusive work environment promoting diversity and excellence
- 12 paid holidays and permissive time off for work-life balance
What to Expect (Job Responsibilities):
- Manage customer fleet management processes for storage and solar power segment customers, including warranty obligations and service agreements
- Drive customer satisfaction through effective communication, order management, and contract compliance
- Oversee spares orders, action plans, safety, quality, schedule, cost, margin, cash flow, and risks
- Collaborate with internal functions to manage service orders and activities effectively
- Protect the employer's reputation and technology in the marketplace
What is Required (Qualifications):
- Minimum Bachelor's degree (Engineering preferred) or 5 years of field service experience
- Minimum 3 years of customer management experience (experience with the employer preferred)
- Strong oral and written communication skills
- Ability to understand technical and commercial conversations
- Proven track record of leading multi-cultural teams
How to Stand Out (Preferred Qualifications):
- Experience in storage or solar power plant sales, design, procurement, project management, construction, operations, maintenance, and/or service
#RenewableEnergy #CustomerManagement #RemoteWork #CareerDevelopment #DiversityAndInclusion
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