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Job Description
- Req#: 1avCpIWZXWeo
Employer Industry: Cybersecurity
Why consider this job opportunity:
- Opportunity for career advancement and growth within a rapidly expanding company
- Work remotely as part of a global team
- Engage in fascinating work that shapes the future of cybersecurity
- Collaborate with diverse teams and interact with customers worldwide
- Be part of a company recognized for its innovative threat-centric technology
What to Expect (Job Responsibilities):
- Refine and scale core customer success processes such as onboarding, adoption planning, and health monitoring
- Partner with customers to drive product adoption and identify expansion opportunities
- Lead customer advocacy initiatives, including case studies and participation in advisory boards
- Collaborate with Sales, Product, and Support teams to ensure a seamless customer experience
- Provide customer-driven feedback on product enhancements and feature requests
What is Required (Qualifications):
- BS degree or equivalent education and experience in Security, Cloud, and Network Systems
- At least five years of experience in a Sales Engineering or Customer Success role
- Proven success in building executive relationships and strategic account planning
- Broad technology experience in risk visibility, cloud architecture, networking, and security
- Experience managing complex customer lifecycles from onboarding through renewal and expansion
How to Stand Out (Preferred Qualifications):
- Demonstrated ability to be consultative, proactive, and outcome-focused
- Experience with security validation and threat-centric technology
#Cybersecurity #CustomerSuccess #RemoteWork #CareerGrowth #GlobalExposure
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