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Customer Success
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Job Description
- Req#: CC34F8600A
Employer Industry: Managed Services
Why consider this job opportunity:
- Salary up to $50,000
- Opportunity for bonuses or commissions based on performance
- Comprehensive benefits package including medical, dental, life, and disability insurance
- 401k plan with company match to secure your future
- Cutting-edge training on the latest technologies to enhance your skills
- Supportive work environment focused on client satisfaction and relationship building
What to Expect (Job Responsibilities):
- Serve as the primary point of contact for a portfolio of Managed Services accounts, fostering strong relationships with clients
- Ensure client satisfaction by communicating feedback and addressing concerns in a timely manner
- Conduct regular check-ins and status meetings with clients to assess and meet their needs
- Collaborate with internal teams to prioritize follow-up items and provide updates on client initiatives
- Manage the onboarding process for new clients and support ongoing account facilitation
What is Required (Qualifications):
- Bachelor's degree preferred
- Proven track record in developing and maintaining client relationships
- Strong customer service skills with a high energy and drive
- Proficiency in general office applications, including Microsoft Office
- Excellent organizational, presentation, and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience in a client-facing role within a managed services or technology environment
- Strong negotiation skills and ability to adapt to changes quickly
- Self-motivated with the capability to work in a fast-paced environment
- Typing skills for quick and accurate data entry
- Willingness to travel periodically to client locations
#ManagedServices #ClientRelations #CareerOpportunity #CompetitivePay #TrainingProvided
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