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Customer Success Consultant
This job is now closed
Job Description
- Req#: 1044
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Salary range of $60,000-$80,000, depending on experience and geographic location
- Company-paid employee health plan option effective on your first day of employment
- Opportunities to provide innovative solutions to business challenges
- Collaborative work environment with passionate team members
- Flexibility to work remotely or in a hybrid model, depending on location
- Chance to drive high-level customer interactions and satisfaction
What to Expect (Job Responsibilities):
- Support customer software implementations while balancing multiple projects at varying stages
- Engage with clients to design solutions and develop project workplans that address their business problems
- Build strong relationships with customers and internal teams, sharing best practices
- Utilize Enterprise Analytics tools to provide insights and drive product adoption
- Conduct virtual training sessions for customers on key product features
What is Required (Qualifications):
- Bachelor's degree and a minimum of 2 years of experience in a customer-facing role, with interaction at the c-suite or executive level
- Experience in the healthcare industry, particularly with payer health plans or behavioral health, is required
- Proven track record of managing large-scale implementations and leading project teams
- Strong written and verbal communication skills and ability to work collaboratively in a matrix environment
- Creative, resourceful, and strategic thinker who thrives in fast-paced settings
How to Stand Out (Preferred Qualifications):
- Experience with patient engagement, referral management, social services, or care management
- Ability to quickly understand and master new solutions and technologies
#HealthcareTechnology #CustomerSuccess #ProjectManagement #RemoteWork #InnovativeSolutions
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