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Customer Success Manager
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Job Description
- Req#: XMXF84kSRV19
Employer Industry: Data and Analytics Solutions
Why consider this job opportunity:
- Salary up to $71,000 per year, with additional quarterly commission opportunities
- Total compensation potential of $118,000 per year based on individual sales performance
- Flexible paid time off for improved work-life balance
- Excellent medical, dental, and vision benefits
- Energetic hybrid work environment, requiring 3 to 4 days in the office per week
- Opportunities for ongoing professional development and growth within the company
What to Expect (Job Responsibilities):
- Collaborate with internal stakeholders to align customer needs effectively
- Provide strategic guidance to ensure comprehensive adoption of solutions, maximizing customer value
- Empower clients with resources to enhance advocacy and billing relationships
- Conduct onboarding and training sessions for new customers to facilitate integration with solutions
- Identify and communicate expansion opportunities to contribute to customer account growth
What is Required (Qualifications):
- Bachelor's degree or higher preferred
- Minimum of 3 years of experience in customer success, account management, or a related field
- Exceptional communication and interpersonal skills for building strong customer relationships
- Results-driven mindset focused on achieving customer satisfaction
- Proactive approach to identifying and addressing customer needs
How to Stand Out (Preferred Qualifications):
- Experience working closely with cross-functional teams to ensure seamless customer success
- Strong written and verbal communication skills in English
- Ability to adapt to a hybrid work schedule
#DataAnalytics #CustomerSuccess #CareerGrowth #HybridWork #InclusiveWorkplace
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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