Inmar
Customer Success Manager, Automotive
This job is now closed
Job Description
- Req#: JY2526437
Employer Industry: Automotive Marketing Solutions
Why consider this job opportunity:
- Salary up to $121,224.38 annually
- Opportunity for annual discretionary bonuses and other tailored incentive opportunities
- Comprehensive benefits package including medical, dental, and vision insurance, 401(k) retirement plans with company match, and flexible time off
- Support for professional development through tuition reimbursement and certification support
- Engaging work culture that prioritizes client satisfaction and empowers employees
- Position offers the chance to work closely with dealership clients and influence their success
What to Expect (Job Responsibilities):
- Manage a portfolio of automotive dealership clients, ensuring successful onboarding and ongoing satisfaction
- Deliver monthly reports to clients, analyzing key metrics and identifying emerging issues
- Conduct Quarterly Business Reviews (QBRs) with dealership leadership to review performance and identify opportunities
- Collaborate with product and operations teams to address client feedback and support upsell opportunities
- Maintain detailed client documentation, including meeting notes and reporting history
What is Required (Qualifications):
- Bachelor’s Degree
- 3-5 years of experience leading a Customer Success team in a marketing or advertising technology firm or dealership
- Knowledge of the automotive industry and digital media strongly preferred
- Exceptional communication skills and ability to foster positive business relationships
- Proficiency in Excel, including functions such as V Look-ups and Pivot tables
How to Stand Out (Preferred Qualifications):
- Experience in process analysis and optimization
- Analytical thinker capable of interpreting data to extract insights
- Strong team collaboration skills and a proactive, client-first mentality
- Curiosity and willingness to learn about new technologies and trends in automotive marketing
#AutomotiveMarketing #CustomerSuccess #CareerGrowth #CompetitiveBenefits #ClientRelationsAbout the company
Inmar develops technology and uses advanced data analytics to make commerce work smarter. Our Promotions, Supply Chain and Healthcare platforms connect offline and online transactions in real time for the world’s largest retailers, manufacturers and trading partners across multiple industries. We securely manage billions of dollars in transactions and provide clients and the market with insights from the data to meet the evolving needs of shoppers, patients and businesses.
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