• Job Description

  Req#: eacd6fbd-ae51-4a14-9554-58234b4092f1
  Employer Industry: Environmental Health and Safety Technology
  
  Why consider this job opportunity:
  - Opportunity to work in a values-driven, performance-oriented, dynamic, and growth-focused culture
  - Support for a remote working environment with a one-time home office allowance and subsidized monthly internet allowance
  - Competitive health benefits, dental plans, and retirement savings plan (RRSP, 401K plan, etc.)
  - Annual fitness allowance to promote well-being
  - Access to mental health support through Calm Premium meditation app and Talkspace
  - Opportunities for professional development through Udemy, internal training programs, and annual training allowance
  
  What to Expect (Job Responsibilities):
  - Own and manage post-sales customer relationships, driving platform adoption and customer satisfaction
  - Build strong relationships across all customer levels, including end users, IT leaders, and senior executives
  - Maintain an accurate view of customer health using metrics and engagement data
  - Partner with customers to define critical goals and KPIs, reviewing progress regularly
  - Proactively uncover new ways customers can extend their use of the platform to address evolving business challenges
  
  What is Required (Qualifications):
  - Proven ability to manage a portfolio of accounts and drive customer adoption, retention, and growth
  - Strong understanding of customer health metrics, usage data, and success indicators
  - Excellent communication skills — written, verbal, and presentation
  - Strong organizational and time management skills, with the ability to manage multiple accounts and priorities
  - Self-motivated and proactive, comfortable working in a fast-paced, evolving environment
  
  How to Stand Out (Preferred Qualifications):
  - Environmental knowledge and expertise
  - Experience delivering business reviews and communicating value to stakeholders at multiple levels, including senior leadership
  - Demonstrated ability to identify expansion opportunities through consultative relationship management
  - Experience working cross-functionally with Sales, Product, Support, Marketing, and Professional Services teams
  - Customer-first mindset with strong problem-solving and conflict-resolution skills
  
  #EnvironmentalHealth #CustomerSuccess #RemoteWork #ProfessionalDevelopment #DiversityAndInclusion
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  Learn why over 1,200 global organizations trust Cority to provide their EHSQ software and OHS software. We are the most trusted provider of EHS software.

Notice