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Customer Success Manager
5 days agoPay$95000.00 - $105000.00 / year
LocationCambridge/Massachusetts
Employment typeFull-Time
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Job Description
- Req#: DskkAFr6h7be
Employer Industry: Healthcare Software Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Chance to positively impact health outcomes for vulnerable populations
- Collaborative work environment focused on member-centric excellence
- Engage in innovative, data-driven solutions that simplify complex healthcare delivery
What to Expect (Job Responsibilities):
- Develop strong knowledge of healthcare SaaS solutions to support clients
- Manage client relationships and provide strategic and tactical advice
- Conduct in-depth data analysis to support customer accounts
- Perform regular account reviews and communicate customer needs to the product management team
- Lead training and encourage adoption of new features among clients
What is Required (Qualifications):
- 5 - 7 years of experience in a healthcare software business or healthcare environment
- Proven success in account management or territory management
- Knowledge of healthcare IT systems and value-based care
- Excellent written and oral communication skills
- Proficiency in Microsoft Excel, PowerPoint, and Word
How to Stand Out (Preferred Qualifications):
- Detail-oriented, self-starter with a desire to learn and take on new responsibilities
- An entrepreneurial, energetic, and optimistic attitude
- Strong work ethic and willingness to learn
#HealthcareSoftware #CustomerSuccess #RemoteWork #CareerGrowth #HealthOutcomes
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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