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Customer Success Manager

5 days ago

Pay$95000.00 - $105000.00 / year
LocationCambridge/Massachusetts
Employment typeFull-Time

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  • Job Description

      Req#: DskkAFr6h7be
      Employer Industry: Healthcare Software Solutions

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Work remotely from anywhere
      - Chance to positively impact health outcomes for vulnerable populations
      - Collaborative work environment focused on member-centric excellence
      - Engage in innovative, data-driven solutions that simplify complex healthcare delivery

      What to Expect (Job Responsibilities):
      - Develop strong knowledge of healthcare SaaS solutions to support clients
      - Manage client relationships and provide strategic and tactical advice
      - Conduct in-depth data analysis to support customer accounts
      - Perform regular account reviews and communicate customer needs to the product management team
      - Lead training and encourage adoption of new features among clients

      What is Required (Qualifications):
      - 5 - 7 years of experience in a healthcare software business or healthcare environment
      - Proven success in account management or territory management
      - Knowledge of healthcare IT systems and value-based care
      - Excellent written and oral communication skills
      - Proficiency in Microsoft Excel, PowerPoint, and Word

      How to Stand Out (Preferred Qualifications):
      - Detail-oriented, self-starter with a desire to learn and take on new responsibilities
      - An entrepreneurial, energetic, and optimistic attitude
      - Strong work ethic and willingness to learn

      #HealthcareSoftware #CustomerSuccess #RemoteWork #CareerGrowth #HealthOutcomes

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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