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Customer Success Manager, Casualty

7 days ago

Pay$76267.00 - $100000.00 / year
LocationChicago/Illinois
Employment typeFull-Time

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  • Job Description

      Req#: 0013928
      Employer Industry: Insurance Technology Solutions

      Why consider this job opportunity:
      - Salary range of $76,267.00 - $100,000.00, with bonus and/or commission eligibility
      - Opportunity for career advancement and growth within the organization
      - Remote work flexibility with approximately 25-30% travel
      - Comprehensive benefits package including 401K match, paid time off, and health insurance
      - Supportive and collaborative work environment that values employee contributions
      - Chance to make a positive impact on client satisfaction and operational efficiency

      What to Expect (Job Responsibilities):
      - Support Account Managers in addressing specific client needs and managing accounts
      - Serve as the liaison among Account Managers, Field Consultants, and service organizations to resolve client issues
      - Develop and maintain operational scorecards for designated accounts
      - Provide management reporting to users and their management, offering insights into account performance
      - Monitor account service plans to minimize issues and identify competitive threats

      What is Required (Qualifications):
      - 4-year degree or equivalent work experience required
      - 2-3 years of service experience preferred
      - Casualty experience is a must, with knowledge of both 3P and 1P (PIP and MedPay)
      - Strong understanding of the insurance industry required
      - Ability to identify, analyze, and interpret trends or patterns in complex data sets

      How to Stand Out (Preferred Qualifications):
      - Strong project management and coordination skills preferred

      #InsuranceTechnology #CustomerSuccess #RemoteWork #CareerGrowth #EmployeeBenefits

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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