This job is now closed
Job Description
- Req#: 25-10251
Employer Industry: High Tech & Manufacturing
Why consider this job opportunity:
- Pay rate of $54.37 per hour
- Opportunity for career advancement and growth within the organization
- Work remotely with flexible hours, while adhering to Central Time
- Chance to lead customer success initiatives for top-tier clients
- Collaborative environment focused on delivering exceptional customer experiences
- Engage in innovative practices that enhance digital transformation for clients
What to Expect (Job Responsibilities):
- Lead the development of mutual success plans and engagement strategies to ensure customer success
- Serve as the central point of contact throughout the customer's lifecycle, ensuring cohesive communication
- Utilize data to drive product adoption and track progress toward transformation
- Identify customer risks and collaborate on strategies to address them
- Deliver exceptional customer experiences through proactive communication and resource coordination
What is Required (Qualifications):
- 10+ years of Customer Success experience in Software as a Service and Digital Marketing, particularly with B2B customers
- Proven track record of guiding customers to achieve success outcomes
- Strong communication and conflict mediation skills
- Exceptional organizational and presentation abilities
- Bachelor's Degree and/or relevant work experience
How to Stand Out (Preferred Qualifications):
- Experience in program management within large organizations
- Existing knowledge of software in the digital marketing and media space, including data platforms and content management
- Proven ability to lead executive-level discussions and presentations
- Flexibility to travel approximately 30%
#CustomerSuccess #DigitalMarketing #RemoteWork #HighTech #CareerGrowth
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.