Rentable

Customer Success Manager

5 days ago

PayCompetitive
LocationMyrtle Point/Oregon
Employment typeFull-Time
  • Job Description

      Req#: 7381167
      Employer Industry: Rentals and Real Estate Technology

      Why consider this job opportunity:
      - 100% remote workplace offering flexibility
      - Competitive compensation package
      - Open vacation policy allowing you to take time off as needed
      - Comprehensive medical, dental, and vision insurance
      - 100% paid short-term and long-term disability, along with life insurance
      - Supportive company culture with a strict no a**holes policy

      What to Expect (Job Responsibilities):
      - Manage a portfolio of Daylight customers, ensuring successful adoption, engagement, and renewals
      - Partner closely with Pricing Advisors to deliver measurable pricing performance and customer satisfaction
      - Lead quarterly business reviews focused on ROI, rent growth, and product impact
      - Drive customer utilization through proactive outreach, data insights, and process recommendations
      - Collaborate with Product, Onboarding, and Support teams to address issues and influence roadmap priorities

      What is Required (Qualifications):
      - 5+ years of experience in Customer Success, Account Management, or Consulting, preferably in SaaS or PropTech
      - Strong background in multifamily revenue management, pricing strategy, or asset management
      - Proven ability to communicate technical or data-driven insights to executive-level stakeholders
      - Strong analytical and problem-solving skills with a bias for action
      - Proficient in Salesforce or similar CRM tools, Google Suite, and analytics dashboards

      How to Stand Out (Preferred Qualifications):
      - Advanced degree or relevant industry certifications
      - Experience in managing multiple complex accounts simultaneously
      - Excellent written and verbal communication skills; capable of influencing cross-functional stakeholders

      #RentalsIndustry #CustomerSuccess #RemoteWork #CareerOpportunity #CompetitiveCompensation

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Rentable is the easiest way to find your next apartment. We bring you the freshest apartment listings for rent every day to make your search easy.

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