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Customer Success Manager - Healthcare
4 days agoPay$125000.00 - $150000.00 / year
LocationNew York/New York
Employment typeFull-Time
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Job Description
- Req#: 1C.35D
Employer Industry: Cybersecurity (focused on healthcare and industrial sectors)
Why consider this job opportunity:
- Salary up to $150,000 + commission
- Opportunity for career growth and professional development within the organization
- Emphasis on work-life balance with a biannual "ClaroBreak" for rest and recharge
- Supportive and inclusive company culture that prioritizes employee well-being
- Hybrid working culture allowing for flexibility in work location
What to Expect (Job Responsibilities):
- Plan, execute, and support the delivery of IoMT cyber defense products to customers
- Serve as the primary technical contact for existing customers, ensuring their technical health
- Build and maintain strong relationships with top customers, enhancing their loyalty
- Gather customer feedback to represent their voice within the organization for product improvement
- Collaborate effectively with the Customer Success team and other departments to meet customer needs
What is Required (Qualifications):
- 3-5 years of experience in the cybersecurity industry, specifically in medical device security
- Strong networking knowledge and ability to analyze network traffic
- Familiarity with database maintenance (MySQL and Postgres) is an advantage
- Project management experience and skills
- Exceptional written, verbal, presentation, and interpersonal skills
How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced environment and ability to learn quickly
- Willingness to travel up to 20% for customer engagements
#Cybersecurity #CustomerSuccess #HealthcareIoT #CareerGrowth #WorkLifeBalance
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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