Employer Industry: Cybersecurity

Why consider this job opportunity:
- Salary up to $150,000 + commission
- Opportunity for career growth and exploration within the organization
- Flexible hybrid working culture that accommodates individual preferences
- Strong emphasis on work-life balance, with initiatives like the biannual "ClaroBreak"
- Supportive and inclusive company culture that prioritizes employee well-being
- Commitment to transparency and open communication through regular company meetings

What to Expect (Job Responsibilities):
- Build and maintain deep relationships with top customers to enhance loyalty and satisfaction
- Gather customer feedback to advocate for their needs and improve products
- Take responsibility for customer success and ensure they derive value from products
- Collaborate with internal teams such as Support, Marketing, and Product Management
- Identify and support expansion opportunities alongside the sales team

What is Required (Qualifications):
- Minimum of 4 years of experience as a Customer Success Manager or Technical Account Manager in a B2B organization
- Experience in the cybersecurity domain
- Strong customer-centric mindset with the ability to identify champions and expansion areas
- Excellent communication and presentation skills, both online and in-person
- Relevant Bachelor's degree, preferably in computer science or a related engineering field

How to Stand Out (Preferred Qualifications):
- Proven ability to self-learn and become a product expert and customer advocate
- Highly organized with strong attention to detail

#Cybersecurity #CustomerSuccess #CareerGrowth #WorkLifeBalance #HybridWork

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."