• Job Description

  Req#: 4f97c8b6-0fc0-47ea-bd3f-9b0d4c698069
  Employer Industry: Cybersecurity Solutions
  
  Why consider this job opportunity:
  - Industry-competitive compensation
  - Opportunity for career advancement and growth within a rapidly expanding company
  - 100% covered medical, dental, and vision benefits with dependents coverage
  - Flexible work hours and location, including remote work options
  - Open PTO policy allowing for a healthy work-life balance
  - 16 weeks fully-paid parental leave for all new parents
  
  What to Expect (Job Responsibilities):
  - Lead all post-sales activities for Vanta’s upmarket customers through onboarding, implementation, and product expertise
  - Manage a book of business consisting of approximately 50 customers with employee counts ranging from 401 to 2000
  - Partner with Account Managers to drive renewal and expansion opportunities within your book of business
  - Act as the voice of the customer, ensuring their needs and business outcomes are met
  - Provide technical insights and recommendations to help customers achieve compliance using Vanta's platform
  
  What is Required (Qualifications):
  - 4+ years of experience in Customer Success at a SaaS company
  - Extensive experience with high-level exposure to C-level executives
  - Proven ability to build strong trusted relationships with customers
  - Strong communication skills and critical thinking ability
  - Demonstrated track record of long-term customer retention and satisfaction
  
  How to Stand Out (Preferred Qualifications):
  - Experience working in the security or compliance industry
  - Ability to adapt in an environment with shifting priorities
  - Experience with hitting retention targets and creating happy, healthy customers
  - Technical competency to understand Vanta’s software and engage with technical customers
  - Strong problem-solving skills and enthusiasm for contributing to a startup's success
  
  #Cybersecurity #CustomerSuccess #SaaS #RemoteWork #CareerGrowth
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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