CompuGroup Medical SE
Customer Success Manager
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Job Description
- Req#: JR108885
Employer Industry: Digital Healthcare Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- All-round benefits package including Medical, Dental, and Vision, as well as 401k with employer matching
- Flexible working hours and hybrid work options
- Secure workplace in a crisis-proof market
- Engaging work environment focused on revolutionizing healthcare
What to Expect (Job Responsibilities):
- Serve as the main contact and trusted advisor for Revenue Cycle Management (RCM) customers, fostering strong relationships with various levels of the customer organization
- Ensure coordination of resources by identifying necessary support services from other areas of the employer
- Conduct regular customer meetings to establish mutual goals and review performance metrics
- Perform and/or facilitate periodic billing audits for assigned customers
- Manage and drive improvements in KPIs and the revenue cycle for multiple RCM customers
What is Required (Qualifications):
- Minimum of 8 years of strategic account executive and/or management experience in healthcare and/or payor
- Proven track record as a strategic account manager/consultant with success in customer growth and retention
- Strong executive presence and experience in establishing executive-level relationships
- Excellent written and verbal communication skills, with diplomacy and poise under pressure
- Proficient in Microsoft Outlook, Word, PowerPoint, and Excel
How to Stand Out (Preferred Qualifications):
- Experience in billing audits and revenue cycle management
- Demonstrated skills in business development and leadership
- Strong organizational skills with attention to detail and ability to multitask
#DigitalHealthcare #CustomerSuccess #CareerOpportunity #FlexibleWork #HealthcareInnovation
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
CompuGroup Medical - international software developer in the healthcare sector
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