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Customer Success Manager (DME Billing & Brightree Experience) (Remote)
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Job Description
- Req#: JR_031426
Employer Industry: Healthcare Technology
Why Consider this Job Opportunity:
- Competitive salary up to $50,000 annually
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including medical, vision, dental, and life insurance
- Flexible work arrangements and a supportive work culture
- Competitive salaries and holistic benefits packages offered
What to Expect (Job Responsibilities):
- Build and foster strong relationships with customers and business partners
- Manage email communication and Sales Force cases for assigned customer base
- Perform Monthly Business Analysis around RCM related performance
- Attend internal Operations meetings regarding assigned customer base
- Collaborate with worldwide resources to ensure effective knowledge sharing
What is Required (Qualifications):
- Passionate about customer service with strong problem-solving skills
- Computer literate and proficient in using MS office programs
- Strong ethics and a high level of personal and professional integrity
- Exceptional organizational skills with a high level of attention to detail
- Knowledgeable of federal and state laws and requirements relating to healthcare management
How to Stand Out (Preferred Qualifications):
- 2 years of related experience
- Salesforce, Microsoft Teams, SharePoint, Smartsheet proficiency
- Advanced Proficiency in Microsoft Excel
#HealthcareTechnology #CustomerService #CareerGrowth #CompetitiveSalary #FlexibleWork
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